Terms & Conditions of Use

• 2. Acceptance of Terms
• 3. Purpose of the System
• 4. User Accounts & Access Rights
• 5. Data Entry, Accuracy & Responsibility
• 6. Confidentiality & Data Privacy
• 7. Use of Reports & Analytics
• 8. Security & Acceptable Use
• 9. System Availability & Changes
• 10. Support, Training & Communication
• 11. Misuse, Breach & Disciplinary Action
• 12. Updates to These Terms

By using MizaniPro, you confirm that:

• You are an authorized staff member, agent or officer of DIMKES DT SACCO LTD.
• You have been granted login credentials and access rights by the Sacco.
• You agree to comply with these Terms & Conditions and all related internal policies (HR, IT, Information Security, Data Protection, etc.).

MizaniPro — Business Sales Reporting (BSR) is an internal digital platform used to:

• Capture daily performance and scorecard data from branches, teams and officers.
• Provide HQ and management with dashboards, trends and analytics for decision-making.
• Support performance tracking, planning and board-level reporting.

The system is strictly for official DIMKES DT SACCO LTD business and may not be used for personal or non-Sacco purposes.

• Each user has a unique account linked to their official role and branch/department.
• Access levels (e.g. branch staff, team leader, branch manager, HQ) are defined by the Sacco and may change over time.
• You must keep your password and OTP codes confidential and never share them.
• You must immediately report any suspected compromise or misuse of your account.

• You are fully responsible for the accuracy and completeness of data you submit, including figures, evidence details and comments.
• Submitting false, inflated, fabricated or misleading data or evidence is strictly prohibited.
• Where evidence is required (e.g. business accounts, visits, activities), you must provide correct, verifiable details as per the configured forms and guidelines.
• Reports may be reviewed, verified or audited by supervisors, Branch Managers, HQ or internal/external auditors.

• All data within MizaniPro is confidential and remains the property of DIMKES DT SACCO LTD.
• You may not share, export, or disclose system data to unauthorized parties.
• Customer-related information (names, account numbers, contacts, etc.) must be handled in line with the Sacco’s Data Privacy and Information Security policies.
• Where applicable, personal data will be processed in line with relevant Kenyan laws and internal policies.

• Dashboards and reports are meant for internal performance management, decision support and planning.
• Figures presented are based on submitted data and may be subject to validation or adjustment by authorized staff.
• Management can use these reports for performance reviews, branch tracking, strategy and board reporting.

• You must follow Sacco security guidelines and use strong, confidential passwords.
• You must not attempt to bypass security, alter data you are not authorized to change, or access areas beyond your role.
• Any suspected security incident or irregular system behaviour should be reported promptly to your manager or IT/support.

• The Sacco aims to provide stable access to MizaniPro but may occasionally schedule maintenance, upgrades or improvements.
• Features, modules and reports may be added, updated or retired over time according to business needs.

• Training, user guides and updates may be shared by the Sacco from time to time.
• System challenges should be raised with your Branch Manager, system champion or IT/support.
• Official communication about policy or system changes will be through approved Sacco channels (emails, memos, circulars, meetings, etc.).

• Misuse of MizaniPro, including data manipulation, evidence tampering or unauthorized disclosure of information, may be treated as misconduct.
• Such matters will be handled according to DIMKES DT SACCO LTD HR, Disciplinary and Information Security policies.
• The Sacco may suspend or revoke user access where misuse, risk or non-compliance is suspected.

• These Terms & Conditions may be updated periodically.
• Where material changes are made, reasonable efforts will be taken to notify users.
• Continued use of MizaniPro after such updates will constitute acceptance of the revised Terms.

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